Free Delivery* on most orders over £85.00!
And fast delivery across the UK
We offer free delivery on qualified orders over £85.00*. Orders under £85.00* are charged delivery at £7.49*, Orders that are below £50.00* delivery is charged at £9.95*. Some oversized items like furniture may incur additional delivery charges. Most orders placed before 5:30 pm will ship the same business day. Most of our customers receive their items within 1-3 business days after placing an order. Some exceptions may apply. See below for details.
* All Prices Quoted include VAT @ 20%
Delivery Charges for Orders Under £85
We offer free delivery on orders over £85.00 for most items. Any orders below £85.00 are charged a flat rate of £7.49. Orders below £50.00 shipping cost is £9.95. Free delivery does not apply to orders that require special delivery. See the special delivery and oversized items delivery section for details on charges on these items. All values quoted are inclusive of VAT @20% and applies to the total in your cart but does not include any coupons applied.
*Special Delivery & Oversized Items Delivery Costs
Items that are delivered via a special carrier, including medical items, furniture, oversized items and hazardous items, do not qualify for free delivery. These will be sent via carrier from our distribution centres to your location in 3 - 7 business days. The delivery charge is shown at the checkout stage and will vary dependent upon the product size, weight or other factors.
We deliver to both business and residential addresses
Deliveries to Business Addresses:
Special deliveries to business addresses do not include inside delivery. These shipments are tailgate/dock delivery. This means the driver will bring the items to the rear of the delivery vehicle, but will not assist you in bringing the products inside. Inside delivery and set up is available in most areas for an additional charge. Please email us at css@harperoffice.co.uk or call 0800 376 99 66 for a quote if you need inside assistance. Be sure to include your order number in your email. Should you request the driver make an inside delivery during the delivery, you will be responsible for any additional charges.
A signature is required for all special deliveries to business addresses, and someone must be available during business hours to sign for the delivery, (Monday – Friday 8:00 am to 5:00 pm). In the unlikely event of product damage, please note any visible damage on the delivery not or advice before signing for the shipment. When there is visible product damage on any delivery, it is best to refuse delivery. Any claims for damage or missing items must be made within 48 hours. IMPORTANT – DO NOT DISCARD THE PACKAGING MATERIALS YOUR ORDER. ITEMS NOT IN THEIR ORIGINAL PACKAGING ARE NOT RETURNABLE FOR CREDIT OR REPLACEMENT.
Special Deliveries to Residential Addresses:
Residential Special Deliveries may incur additional charges. We will contact you when this is the case. Residential deliveries are tailgate delivery and do not include inside delivery or a lift gate. This means the driver will bring the items to the rear of the truck, but will not assist you in bringing the products inside or taking the products off the truck. If inside delivery or a lift gate is required, please let us know in advance so we can make arrangements and inform you of any additional fees. Extra charges apply for all deliveries that require a lift gate.
A signature is required for all deliveries and someone must be available during business hours, (Monday - Friday 8:00 am to 5:00 pm) to sign for a delivery. In the unlikely event of product damage, please note any visible damage on the delivery ticket before signing for shipment. When there is visible product damage on any delivery, it is best to refuse delivery. Any claims for damage or missing items must be made within 48 hours. IMPORTANT - DO NOT DISCARD THE PACKAGING MATERIALS FOR YOUR ORDER. ITEMS NOT IN THEIR ORIGINAL PACKAGING ARE NOT RETURNABLE FOR CREDIT OR REPLACEMENT.
Residential delivery is not available in some areas of the country. We will contact you if delivery cannot be made to your address.
We do NOT deliver outside of MAINLAND U.K. We do NOT deliver to Northern Ireland
We deliver in normal business hours, special delivieries such as timed deleiveries are at extra cost, we will accomodate these requests where possbile, contact customer services for details.
Cancellation of orders due to delivery failure which is not our fault will be refunded less our costs for delivery and or restocking fees.
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Delivery Charges for Orders Under £85
We offer free delivery on orders over £85.00 for most items. Any orders below £85.00 are charged a flat rate of £7.49. Orders below £50.00 shipping cost is £9.95. Free delivery does not apply to orders that require special delivery. See the special delivery and oversized items delivery section for details on charges on these items. All values quoted are inclusive of VAT @20% and applies to the total in your cart but does not include any coupons applied.
*Special Delivery & Oversized Items Delivery Costs
Items that are delivered via a special carrier, including medical items, furniture, oversized items and hazardous items, do not qualify for free delivery. These will be sent via carrier from our distribution centres to your location in 3 - 7 business days. The delivery charge is shown at the checkout stage and will vary dependent upon the product size, weight or other factors.
